Reviews

10/10

We had New Depths underpinning flyers since 2017. In 2020, We decided to digging our basement, we gave him a call, he was so nice and patient to explain what need to do and what need to keep eye on it. Because we didn’t know anything about our basement construction. He spent time and step by step to tell us what his job and suggesting。 He gave us a very detail quote. After what, we called others companies and got their quotes, no one showed us that details quote and reasonable. After construction started, we had good communicate. We knew what he was doing this week and next week. We did not even to ask. His team is so professional and trustworthy. Every day before the team finishing, they cleaned the basement and sidewalk and make sure all work place is tide and clean. Our house is over 100years, he spends time to help us to replace beams and fixed the wall in basement. We are so appreciated Mark and his team, if possible, we would like to give them 6 stars.

Approximate cost of services:
$75,000.00
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Company Response

Hi Jing, thank you very much for your review. While all of the homes we work on certainly get a structural overhaul yours did present some additional opportunities for improvement. We replaced an old drop beam & post system (and some random wood posts & jackposts!!) with new TJI full span lumber which really opened up that south room into a great new space. The 28ft of new steel flush beams in the main room was also a fantastic improvement and we're so glad you made that decision as the space looks really great now. In an old home like yours underpinning not only gives you the new headroom you are looking for - but it also significantly strengthens and solidifies your foundation. The entire New Depths Underpinning team is so pleased with the outcome and we can't wait to see your finished space a couple months from now! Please do not hesitate to reach out in the future!
Thanks again for your business Jing, and thank you so much for your hospitality during our time in your home.
Mark & the New Depths Underpinning team.