Susan in Markham

Booking an appointment with The Duct Cleaning Specialists was very easy to do online. The quote for the job on their website was accurate. The two men, James and Marl, arrived at the scheduled time and were very professional and friendly. They explained what they were going to do and updated me throughout the cleaning even showing me inside one duct before it was cleaned. They treated my home and myself with respect.

Pro Appliance repaired my 21 year old washing machine in April of this year. It had been leaking water at that time (I posted a review of this visit). This was a different problem - right in the middle of washing a load, the machine wouldn't spin and drain. I called Pro Appliance to assess the problem. The gentleman (sorry, I forget his name) knew right away that the lid switch assembly needed replacing. He had the parts with him and did the replacement very quickly. Since I have had 2 different repairs on this machine this year I asked him if the machine needed replacing. He told me that the machine I have is a good machine and I shouldn't need a new one just yet. Pro Appliance called before he arrived, arrived when he said he would, quickly found the problem and fixed it. I haven't had any problems since that day. He also removed the old parts and cleaned up the work area. Thanks Pro Appliance!

We awoke last week to find water dripping from our kitchen ceiling. My husband removed a section of the ceiling and we were able to see a pin hole in the copper piping (at an elbow joint) for the bath tub on the second floor above our kitchen. We called Waterworks because of the reviews we read on Homestars. It was the weekend so an answering service took our information and Michael called us back later in the day and set up a time to come later in the week. (We set up a bucket to catch the water to keep the water from ruining more of our ceiling) Michael called about an hour before coming to the house to ensure that someone was home. He and his apprentice arrived when they said they would and were very friendly. They assessed the hole in the pipe and told me the price to repair it. They had the equipment and parts in the truck and were able to fix it right away. We asked them if we should replace more of the piping to prevent future leaks, before closing up the drywall. They said not to start replacing pipes unless we started to get more leaks. While I had them in our home I asked them to take a look at a toilet that runs all the time. I didn't realize how much water I was losing and how much I was paying for that water. Again, they were able to look up the price for the job, they had the parts and equipment in the truck and were able to fix the toilet right away. Both jobs were completed within two hours. The price of the jobs was exactly as quoted before they began. I don't know if the cost was more or less than the competition because I didn't get any other quotes. I am very happy with Waterworks - they arrived when they said they would, they cleaned up the work area, they were very friendly and offered a lot of useful information on the plumbing in my home. I suppose that the real test is the longevity of the repairs that they did, but for now I am happy with the repairs.

Pro appliance responded quickly to my call and sent Matthew out to my home. My dishwasher was broken and the washing machine was leaking. During the first visit he evaluated both appliances and fixed the washing machine that day. The dish washer required a bigger part. That same day, Pro Appliance called me with the price of the part. Matthew returned with the part within days and fixed the dishwasher. He was very polite, friendly, and cleaned up the work area when he was finished. He seemed very knowledgable and gave me tips to help my appliances run better. I will definitely use them again in the future.