After a rather disappointing re-tiling experience, we asked John to see if could help us fix the problem of loose tiles. After examination John recommended and attempted to fix the problem using ‘Liquid Cement’. The situation improved significantly but was not completely resolved. John did not accept any money at this time. He went away to look for alternate solutions. He came back and experimented in a small area by injecting a new solution between the grout lines. After the trial period, he examined the results, ensured success and expanded it to the rest of the area. We would like to thank John and his assistant for their efforts and multiple visits. John has committed to pay another visit next spring to check the tiles are holding firm. John is a professional, experienced tiler and it is a real pleasure to have him help us
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- Company Response
Thank you Ganesh . It was a pleasure working with you to solve the loose tile problem.