We have used Baker Street twice, before buying our first and second house. Jeff Clarke is great, and I'd recommend him in a heartbeat. He knows his stuff and is meticulous... but most importantly, he follows up. We had problems after the second inspection (not done by Jeff, alas, but by an employee who I think has since left Baker Street), and Jeff came to see what the problem was, and refer us to people who could help. Just this week, more than six years after we bought the house, Jeff came by to look at an issue (cracks in the wall and ceiling of our 130 year old house), and give us some suggestions on how to address it. He really cares about his clients.

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We got a few quotes, and while Alex's wasn't the cheapest, it was competitive. The positive reviews on Homestars were, frankly, the determining factor. We weren't disappointed. He came, himself, to do the work (a refreshing change from some of the other firms we've engaged who dispatched teams of labourers unfamiliar with the agreed upon terms, and sometimes incapable of understanding, let alone addressing, our concerns when they've arisen) with a bright and evidently competent assistant. The work was done quickly, with a minimum of mess. I was less than delighted by the need to drill a new hole through the exterior of the house, to accommodate the main power line, but the ESA guy confirmed that it was called for by the Code (an infuriatingly inflexible document). I'd use him again.

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