Spent thousands with them for Kitec plumbing replacement On inspection day, the inspection failed for not having the piping braced every 4’. This is mandatory by standard plumbing protocol to avoid rattling behind the walls. Bosco was to be present during the inspection but was a No-Show that day. A stop work order was placed by the inspector until it was rectified, which caused delays for the entire project. The worst news came after It was discovered that the shower connectors behind the wall were loose because Bosco had used a drywall screw to mount and brace the wood causing it to crack. When this was brought to their attention, they used multiple excuses to deny their faulty workmanship and gross error even after photos that Bosco themselves took were shown as evidence. The Director of Operations was unpleasant on the phone and denied any fault. To date, Bosco has not offered to fix the issue nor refund any portion for the extra expense incurred to open up the walls and repair their faulty workmanship.
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- Company Response
Customer posts same post every day on different sites and has her significant other doing the same. Issue was resolved.