STAY AWAY!!! To view a more detailed account, I will be filing a complaint with the Better Business Bureau, which Tech!Espresso is NOT a member of. Additionally, I will be pursuing legal action. The issues: 1) For a timely resolution, I opted to purchase a used computer from Tech!Espresso. After the fact, it became apparent that the subcontractor had grossly misrepresented the age of various components within the purchased computer. I was told the computer was approximately 2 years old; however, motherboard is 7 years old; processor is 8 years old, “new” video card is 8 years old, and 4 “new” RAM sticks range in age from 7-9 years old. 2) Additionally, after initial service was completed, multiple technical/ software issues became apparent. These issues were never resolved despite sending repeated requests to both the owner and subcontractor. 3) In light of the above, I requested a refund; however, their supposed 60-day warranty has not been honoured. 4) Once the assembled used computer was delivered, I discovered that two of my RAM memory sticks mysteriously went missing! 5) Extremely poor and inadequate customer service. Tech!Espresso has not bothered to respond to my last four communications. They are blatantly ignoring me. 6) Conflicting communications and willingness to resolve issues between owner, subcontractor and employees. Over the years, I have posted many positive reviews for various companies, and this is my first negative review … and deservedly so!