Reviews

10/10

I was initially informed that it would take 3-4 weeks before an estimate could be done. However, Brian contacted me the very next day and stopped by immediately to do the estimate. We discussed the complexities of the work that needed to be done in great detail (roof line sloping in wrong direction). Brian P. patiently answered all questions and concerns never making me feel rushed. In agreement with his estimate, Brian was ready to start the work immediately but discovered that he was missing some of the tools and/or materials needed. An appointment was made the following week on a day and time of my choosing. Again, Brian showed up on time and got the work done despite the cool rainy weather. He was thorough and patient, addressing any concerns that I had about the challenging repair. Another problem area was discovered during Brian’s initial work, and he was willing to tackle yet another challenging repair (in the cool and wet weather) before finishing up. Brian’s patience and careful work were very much appreciated!

Was this review helpful?
Company Response

Glad Brian could come out so quickly!

10/10

Trenton was very responsive during the entire process. I was so impressed when he immediately replied to my initial inquiry. Leading up to, during and after the installation, communication via email, text or phone was a very easy process, and Trenton always responded right away ... no waiting ... so nice! Trenton knew his stuff, and I certainly appreciated his thoughts and advice on various matters. Aside from being professional, Trenton was also knowledgeable and personable. Cleanup upon job completion was very much appreciated. The next day, I had a small problem with the transition strips (not Trenton's fault), and he responded immediately and made things right. Trenton was there for me before, during and after the installation. Without hesitation, I highly recommend Trenton.

Was this review helpful?
Company Response

Thanks for the great review Cheryl . I'm glad I could be of service . Problem arise before , during , and after any project . We strive to stay on top of it , every step of the way .

10/10

I'm very impressed with the service that I just received from Morley. I was forced to turn the water off in my home due to a malfunctioning toilet....very inconvient! I called Plummer MD and Morley responded in very short order. He arrived within an hour of my initial phone call. Once here, he efficiently had my problem resolved within 1/2 hour! I found Morley to be very knowledgeable and personable and would definitely use his services again. Thanks Morley! Gail Pitt

Was this review helpful?
Company Response

Thank you for the review and for choosing Plumber MD. We really appreciate your business and happy that we were able to assist you with your plumbing needs. We look forward to serving you in the future.

10/10

Nate, the Owner, very responsive and followed up after service call to ensure I was completely satisfied. Landon, Technician, very personable, professional and knowledgeable. I placed an emergency call at 3:00 pm; work was completed by 6:00 pm. Very impressed and would definitely use Distinct Heating and Cooling again! Thx for the very responsive service on a COLD day when you were already fully booked.

0 of 1 people found this review helpful.
Was this review helpful?
Company Response

Hello Cheryl,
When we get a cold snap in Calgary and your furnace doesn't heat your home the way it should, it is nice to have someone respond and get the work done quickly. I'm happy that we were able to give you that peace of mind.
Please call us if you need anything in the future.
Lori