Reviews

0/10

Kitchen faucet was leaking under the cabinet from the cold water supply line. Repair person arrived several hours late, stayed for 10 min. to tell me the water line could not be repaired and I would need a new faucet, then wrote up a bill for $152.43. I since called the manufacturer and was told the faucet probably needed a new ceramic cartridge. Have now received this and had it installed and no more leaks. Too bad Vaillancourt couldn't have done this for me considering what I paid them.

Approximate cost of services:
$152.00
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Company Response

Dear Mr. Mapes,
Thank you for your review. Our aim is for 100% customer satisfaction, and we regret this was not your experience. We appreciate becoming aware of the issue. We will look into it, and be in touch shortly, with the goal of mutual resolution.

Dear Mr. & Mrs. Mapes,
It was a pleasure talking with you both on January 11th. I’m glad we were able to come to a mutually agreeable resolution, and as discussed, we look forward to working with you again.

10/10

Needed to have a 40 year old deck and corrugated roof replaced. Received 2 local quotes, one being from Aztec Carpentry. Hired Dustin due to lower quote and prior reviews. This was the best decision I have made in a long time. He is honest, hard working and reliable. Add that together with a high standard of workmanship and you have a winning combination. If you're looking to have a deck built/replaced, do your self a favour and hire Dustin. You will not regret it. Thanks Dustin for all your hard work.

Approximate cost of services:
$9,000.00
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Company Response

Thank you Frank for the kind words. Your excellent choice of a high quality composite deck board turned a good deck into a great deck.

10/10

Owner Keith Blohm and his right hand lady Emma cleaned all our windows and screens inside and out. Marvelous job and great people. Will definitely have them back again next year. If you hate window cleaning as I do, hire this company.

Approximate cost of services:
$100.00
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10/10

High praises to the "Button" crew regarding the installation of our Trane A/C, Furnace, and hot water tank. From start to finish we dealt with professionals who obviously enjoyed and took pride in what they were doing.. Starting with Rick who provided us with lots of information so we could make an informed decision and all without pressure. Then came the 2 man maintenance team who removed our old A/C early to allow for site repair/prepare. Sorry, did not get their names, but were very courteous and removed the old cement blocks and patio stones the old A/C sat on and asked if they could place them in the garage for me. The installation crew (Todd, Mike and Dan), what can I say, , true professionals and also nice people. From beginning to end everything was explained in great detail and there was always time for questions and answers. We would rate Button's and their hard working staff very highly, a "10" for sure. Many thanks for a job well done.

Approximate cost of services:
$0.00
1 of 1 people found this review helpful.
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