Great punctuality - they called to let me know they would be arriving early! I think Dr. Carpet offers great value and quality service. They are down to earth personable guys that take the time to share information about their service and the products they use. I had some water stains on the carpet and they offered to come back if they start to show after drying. Our couches are looking much cleaner than before. They offered to clean my small rug at no charge as my basement carpet was less than the minimal amout. I thought that was really great - going the extra mile. They didn't nickle and dime on charging on applications to remove carpet stains. I liked that as well as I used another company before and once they got here it seemed everything was extra - not with Dr. Carpet. They didn't complain about moving couches or regular furniture as well. That was nice too.
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- Company Response
Thanks for the great feedback Geoff, we pride ourselves in giving all of our customers service that they will remember. We look forward to seeing you for your next cleaning. -Matt