Reviews

10/10

Ross took care of several nagging household “fixes” that I finally decided to address (bathtub caulking; a sink stopper fix and a wobbly secondary toilet plus a small outside deck skirt repair ). He is a pleasure to have around and took care of my fix-it projects quickly, efficiently and professionally. I can’t believe that I put these repairs off for so long. Never again!

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Company Response

Thanks for the great review Deb. It was a pleasure to work with you and knock off some of those nagging tasks.

10/10

If you are looking to do a kitchen reno, look no further!!! I am absolutely thrilled with the final result of my new kitchen. It is now the focus of the main floor and makes me smile every time I walk in. I can’t say enough wonderful things about this whole experience!! K-Wood Kitchens prides itself on its superior workmanship and customer experience, and it shows!! They pay close attention to the details; provide an absolutely amazing finished product supported by their designer Joe N’s helpful suggestions; they finished on time AND on budget and cleaned up beautifully at the end of each day. I highly recommend Joe and the K-Wood Kitchens team for your Kitchen reno!!!!

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0/10

I placed an order online for a shower hose. Three weeks later, and several follow up phone calls later with no replies, I finally went out to get it and was told that the delay was their shipment from Montreal. As it turned out I had ordered the wrong size by mistake so called back to see if I could exchange it. I was promised a follow up call that never came so I bought one that fit elsewhere. When I called again a week later to ask to return it, I was told I couldn’t because it was a special order (on their website it was one of the items for sale, nothing special), I could only exchange it. I threw it out and know never to use this company again. Lesson learned.

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10/10

I highly recommend Smith Metal Works for any of your wrought iron railing work. I had porch railings custom made for my home's new front porch and I wouldn't hesitate to use them again! The team completed the entire project on time and on budget and their final work has really enhanced the curb appeal of our home. I really appreciated the level of service and communication at each major step . The employees that came onsite (as well as those on the phone) were also very professional and courteous. Ten out of ten stars.

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Company Response

Thank you very much Deb for taking the time to write us a great review on your experience with our company's service.
It was our pleasure working with you, and we are happy to serve our clients and make sure they get the best experience dealing with Smith Metal Works.
We sincerely appreciate your insight because it helps us build a better customer experience.
Thanks once more for your time and business.
Enjoy!

10/10

I had pointing done on a few areas of the exterior walls of my house this summer and I am really pleased with the service provided from start to finish! The quote matched exactly, and the time-frames proposed were met! The masonry work by Tony’s team looks great!! I had Tony and Crystals team back for a second project this summer - the refurbishment of the original front porch of my 80 year old red brick North Toronto home. Again, the work was done as quoted and on time and the front porch design is even better than the original design!!! —would highly recommend Straight Up Masonry for any masonry related work you need done on your home!

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Company Response

Hi Deb,
Thanks for the very nice review, Tyler and Jordan are extremely skilled and it shows in their work.
Thanks for the business.
Tony and Crystal.
Straight Up Masonry Ltd.
Office: 416 884-5666
Web: www.straightupmasonry.com