Reviews

10/10

We have been using MMS for more than 7 years and have always had good service from them. For example, Yesterday I called because our dryer was squealing. April was able to book a tech (Thomas) for the next morning. Thomas was at our door at 7:00am. After taking the dryer apart he quickly determined the issue and as luck would have it had the part in his truck. He was done at 7:25am. Great Job!!!

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10/10

We had Fortress acquire and install a custom size steel door for our garage back door. We are very happy with the Product (Door) and the installation. Dave (the installer) was amazing. He really went the extra mile with his flashing work inside and out. Also, he fixed both our front and back door so that they close without resistance. Great Job!

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Company Response

Hello David, it was a pleasure working with you to address the custom door issue that you had. Our suppliers are the best and we work very closely with them to produce high quality results. Dave is an excellent installer, as you know, and we strive to provide a quality experience for all our customers and "go the extra mile"! Thank you for your business! Steve

10/10

As usually the Service Tech went about his work without any issues. In fact I think the furnace area was much cleaner when he finished. He washed off the AC condenser and it looked great. Finally as always he did inform me of any parts to be replace via the warranty. Great Work!

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Company Response

We love receiving feedback on the team and appreciate this great review! We look forward to continue working with you!

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Overall satisfaction with Mersey Service Experts? 100% What are your reasons for giving Mersey Service Experts the rating that you did? They guy you sent was great. Really took his time to do everything. Even washed my AC unit! He was late but let me know in advance that he was behind. Likelihood of doing business again with Mersey Service Experts? 100% Likelihood of recommending Mersey Service Experts to friends and family? 100% Performance Ratings How would you rate Mersey Service Experts on the following attributes? Customer Service Representative satisfied all needs when scheduling service 100% Technician or Residential Sales Consultant arrived within promised timeframe 70% Technician or Residential Sales Consultant offered quality, dependable work on first visit 100% Technician or Residential Sales Consultant showed respect to me and my home 100% Mersey Service Experts is easy to do business with 100% Mersey Service Experts is a good value with competitive pricing 100%

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Company Response

Thank you for taking the time to write this outstanding review. It's great to know how happy your are with the work we provided. Please let us know if there is anything else we can do. We sincerely appreciate your post.

10/10

Lawnsaver has been great to us! Resolved any issues quickly. Always communicating. I like I can reach them my email. Never tries to over sell. We are glad we switched to them 4 years ago.

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Company Response

Than you David for your honest feedback. We know you have many choices, but really appreciate that you recognize what makes us different and the best choice for customers who want to partner with a company to work together for the long term. Whenever you need anything, we're here for you . Thanks again!

10/10

The quality of workmanship was excellent. I got 5 quotes and Peter's offered the best value. I stayed home to make sure nothing was swap out and did everything as per the contact. His team cleaned as they went. My new roof looks great. Peter was great!

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