I Called Engineered Alarm on a required repairs and within the same week the job was completed to my Satisfaction. I am very happy with Engineered Alarm and will recommend this company to everyone that requires great pricing and excellent service. They stand by their product and very responsible to their warranty and repairs . Terry
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- Company Response
Hi Terry, we really appreciate your review. In this case, one of your cameras had a seal issue (extremely uncommon) and moisture came into the lens after 2 years from our installation. We were able to replace that faulty camera for free because all our camera systems and installations count with 3-year warranty. Here at Engineered Alarm Solutions we try our best to provide our clients with the best services not only at the time of the design and installation, but also during the post-sale period. If you need anything else don't hesitate to let us know.