Have Green Saver come out for a 4 hour apt. to check over my air conditioners, frig and also take a look at my insulation requirement in my attic. I was told that 2 of my air conditioners were old and should perhaps be replaced, and my frig also was old and needing to be replaced also. This program allows for replacement supposedly. He went into my attic, and told me that I had asbestos insulation and this wasn't good. He then told me that I had just enough and they wouldn't look at putting any insulation into my attic even though I had a huge ice damn front and back of my house. Later I found out he was incorrect. My attic has old rock wool insulation, not unsafe, but not good for insulation. Total waste of my a.m. I get a letter saying no to replacing the appliances, and a different story. I was upset and they said the man didn't know what he was saying when he came out. Totally unprofessional and gave me a scare regarding my insulation. These guys are out for a pay cheque and not legit at all. Total waste of my time. I have an old frig, and 2 old airconditioner's and no help from this agency. I am not impressed. They also had me sign a bunch of forms and never told me why? Very scary.
- Company Response
I am sorry to hear that you are not satisfied. As a not-for-profit organization that aims to help as many Ontarians save energy and energy-costs with the completely free programs and solutions that we deliver, we strive to provide the best quality experience for our customers.
We would like to work with you to clarify what happened as we take these matters very seriously, but we can’t seem to verify your details as a participant in any of the programs we deliver. Please email us at email@example.com and we will reach out to you to discuss your experience and to help find a positive solution.