Gaurav in Edmonton

I bought our first new home with Marcson Homes last year. I got possession this year in end of June, and I moved on first week of July. After 1 week I had flooding in the basement. Water came from what we use on regular daily living things. While figuring out reason for flooding for 36 to 40 , MARCSON did not offer any hotel stay or other option. They said we could use, but who wanna use water for toilet and pee if its coming back to basement , poor service. I requested industrial fan or heater to dry basement ASAP but never provided. When following up for the same instead of solving problem, asking me to whom you email, when you did, oh our person came and he said nothing blah blah... no service at all. Now after almost 3 weeks of flooding , the basement is smelly and watery marks , and still wet and moisture but never asked for cleaning or scrubbing by them. I would never recommend Marcson Homes because they believe inly in selling not in providing services. I made my biggest mistake in my life that I bought MARCSON HOMES , please do not make same mistake as me.