My Kitchen Aid Appliances, stove, dishwasher and refrigerator was delivered to my new home in December 2003. Within 6 months of the purchase I noticed yellow streaks on the inside of the stainless steel refrigerator. When this was reported to Kitchen Aid, they dispatched a service man to inspect the product.I was instructed to use household cleaner to remove the spots. When this did not work,Kitchen Aid was contacted again and another serviceman came over to investigate. The serviceman ruled the problem was factory related. I was nearing the end of the 1 year warranty but my worries were unfounded because Kitchen Aid agreed to replace the fridge with a newer model since the model I originally purchased was discontinued. I now have an upgraded fridge with an icemaker that has more features than the origianl one purchased, thanks to the excellent customer service from Whirlpool.