bought warranty for my phone through Geek Squad, it is a total rip off. They will charge you an additional $200 to get the phone fixed on top of what you are already paying monthly. If they cannot fix the phone they will replace it with a refurbished phone (something that is not told to you when you buy the service but definitely explained at the moment you need the phone replaced). The Manager Mike is very rude and does not know a thing about customer service. Mike is the most unprofessional person i have come across in all my years of dealing with anyone associated with a known brand.
- Approximate cost of services:
- $500.00
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