I ordered Cobra fiberglass front door that was recommended by the sales person, they installed Max doors, after a year the trims was twisted, after several times calling them, their service man came and looked at the door and told me that this door wasn’t Cobra door and they told me they will change the door , it took them another 6 months and demanding more money to come and do nothing, they claimed that they have changed the door but I did put some marks on the door due to lack of trust and sure enough the door was not changed, now they are telling me that the manufacturer has to come and fix it, the glass is falling out, this company is the worst I have ever done business with, I do not recommend this company to any one even if they want to do a free job, I have told them if they don’t solve the mess, they will be in court.
- Approximate cost of services:
- $7,000.00
- Company Response
Thank you for your honest feedback, it is important to us as we strive to improve our customer service experiences. Please contact us again and use extension 207 to reach our service manager directly and we will ensure a timely resolution.
Ecotech Customer Service Team