Reviews

10/10

Len was responsive, accommodating and patient from the initial phone call through to the end of the job. His technician was careful and thorough. I can’t recommend them highly enough. I will not use any other company.

Approximate cost of services:
$3,000.00
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Company Response

Thanks Ben
Your feedback is much appreciated!!Thank you for the opportunity to help and we are happy that we were able to help.
Thanks for your business,
All the best,
Len Minuk

10/10

Phil has been the most responsive, well informed and courteous contractor to ever work on my home. He was always available to advise and explain what was going on. Every aspect of the job was handled with care, pride and professionalism. Right from the initial call to schedule a quote things seemed to flow smoothly. On site, I was given a patient, informative walkthrough of what was required and exactly how it could be accomplished. No surprises, no BS, no games - just straight up great work that happened very quickly. Excellent quality and excellent service. I could not possibly be more satisfied. It would be very difficult for me to use anyone else. The bar has been set very high.

Approximate cost of services:
$13,500.00
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Company Response

Thank you for the review. Customer service is important to us, happy we could deliver as promised.

10/10

We called on a Sunday morning, and after speaking with the excellent receptionist, Josh was there very quickly. He did his work quickly and cleanly, and was very respectful of our home. We were so impressed with his service and attention that we had him back later that week to do a whole bunch of other major plumbing things that we needed! You know they're not messing you around because of their "rate book". I'll never call another plumber.

Approximate cost of services:
$4,000.00
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Company Response

Hi Ben in Toronto - Thank you for taking the time to write such a positive review for us. We make it a priority to treat the homes of our customers with the same special attention we would our own homes. We are always very upfront with our exact pricing. We know that customers appreciate that the price at the end of the work will be the same as the price given at the start. We are most happy to help you whenever you may need us. The Team @ Water Works Plumbing and Drains.

10/10

Frank responded to my inquiry promptly and arrived exactly when he said he would. His rates are great! He was friendly, courteous and clean with his work. Not only did he do a great job, but he came in under the amount of time that he estimated - costing me less. I'll definitely call him again.

Approximate cost of services:
$260.00
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