Reviews

0/10

I am out over $15,000 in repairs and quotes at this point. Don't be dazzled by the fact that you get a DVD of the inspection. For being in the home 1.5hrs for the inspection, the video was edited and only 26 minutes long. Not to mention that he only shows you what he wants you to see. Find your own inspector, preferably out of area. Someone who has no vested interest in pleasing the agent by ensuring the house closes and for top dollar. If you are duped by your Home Inspector, report them to the Ontario Association of Home Inspectors and warn others. **UPDATE:** After Phil's added baloney and laughable mistruths. How would you know what I was doing, if you were so busy with your inspection? I agreed to and paid exactly what the owners asked for in their final offer. Over to your inspection video which speaks volumes for itself. You skipped over things that you clearly saw in your video and mumbled things that no one, unless you know what to look for would have any idea or understood what you were doing because you gave contradictory written info on the very same items in your inspection video. Very deceptive. You gave my inspection DVD to my agent, who kept promising to give it to me, but only finally received it 3 months after the inspection and well after closing. I couldn't prove my issues against you until I saw the video. The only reason I had you back to look at everything is because you have it written in your contract that clients must do so before taking any action. Period. Things were left the way they were for that specific reason only and darn right, I would make sure to have a friend there as a witness. At this point, I wouldn't trust you on my worst day. Yes, I had paid for a second inspection to make notes of all you missed/didn't disclose. Great little tactic trying to tell clients it's their fault if they don't notice things in the video on your little camcorder screen that you skim through sitting around a table with both agents breathing down your neck. You showed the video in conjunction with the Inspection Binder, which any honest person would expect to be a true reflection of the video. Definitely not. Clients leave with the binder only and you gave this house a clean bill of health. Also, for the record, regardless if you were there 2 hours or 20 hours, my video is STILL only 26min long with clear edits where things were removed that you didn't want in the video. Out of your own mouth, a very telling fact of your style of business.

Approximate cost of services:
$425.00
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Company Response

I was in the home for 2.5 hrs.and the video shows the facts,not climbing ladders,testing windows,doors etc.You were shown the video while I wrote the report but you spent more time worring about your dog and cleaning up your pet's urine from the floors of a house you had not purchased.At your request I returned 2.5 months after you took possession and you told your new neighbour "Buddy",don't let him out of your sight as you followed me with your cell phone videoing what I was doing and saying.You cut drywall on an exterior wall,looking for mould and there was none, There is no basis to your claims,but when you told me to look under the kitchen sink that mouse feces was still there I couldn't believe that after 2.5 months you hadn't cleaned it

Phil McInerney

10/10

Was very happy with their service. Reasonable quote to redo the original mess of a sump pump install in my home. They had to drill a new hole through the wall, connect the discharge & one downspout under my deck and dig to fit the underground drainage pipe all the way to the back of my yard. The men were great and Jake has kindly helped me with all of my follow up questions even after the job was done. Would highly recommend!

Approximate cost of services:
$900.00
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