Sam appeared. The oven appeared to have 'fixed' itself when we tried to replicate the issue. Sam said, "Hmm, just let me have a look." Voila. He re-created the issue, diagnosed and fixed in less than an hour. Polite (wouldn't let me change the oven bulb, insisted he do it), courteous, and SKILLED. Call them. You won't be disappointed.
- Company Response
Thank you for your warm feedback.