My 16-year old furnace broke down again during the recent cold wave, so I decided to call a few places to get a quote for a new furnace. Cozy World was one of them. Fred also took a look at my existing heat pump (heat + a/c) and explained in details why the current setup was wrong and was actually damaging my furnace.
Since my heat pump was over 10 years old and was starting to make a lot of noises, I asked for a completed furnace + A/C replacement quote, and got a competitive quote for new furnace/ac/icomfort thermostat system. All Lennox, so it all integrates together quite nicely.
The installation went very smooth. Kam and his team were very professional and did an amazing job. Kam even noticed that the current filter holder I had was not very good, so he moved the filter holder to a better location and installed a new filter. All details were explained, and all my questions answered. I am very happy with my new furnace, and can't wait until it heats up outside to use the A/C too. The place was left clean, with all old equipment and boxes taken care of.
I recommend getting the icomfort thermostat, as it integrates with all the systems and gives you an awesome user interface.