I purchased a new home and Raywal was the kitchen provider. The product looks nice and the quality seems to be good. However I reported some comestic issues such as dent on door, dark color spot, etc but Raywal refused to fix those issues because they considered those as minor problems and not affecting the functionality of the cabinet. But in a home owner prespective, no one wants to get a product that has obvious flaws. In my opinion, I think Raywal has some works to do in order to improve on the customer service aspect.