SL in Richmond hill

I purchased a snow removal deal from Dealfind. I have had many problems with Graham Services since trying to redeem the voucher. The company did not answer phones or return phone calls. They took one month to Confirm service. They released my email address to many other customers. They have never come to remove snow from my property. When I finally spoke to someone today, they claimed that they have not received payment from Dealfind and will not honor the service, despite the fact that they previously confirmed service.