Reviews

10/10

I was incredibly impressed with the team’s communication: very prompt, clear and concise. Very committed to providing explanations and helping me understand the roofing system and materials involved which helped me make the right decision. They let me ask as many questions as I needed to get clarity and insight. They also provided a wonderfully detailed quote with drawings and explanations. They also provided samples of all of the materials that were going to be used and explained the purpose and functionality. Very helpful. They coordinated the installation really well with good communication. Also the price was $5,000 less than the second roofer that had been recommended to me by my contractor brother-in-law and Chouinard used better materials! Good clean-up and quick installation that went according to plan! The replaced the roof on house (including porch, bay roof and low-angle and garage roof)

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Company Response

Hi Kara,
Thank you so much for writing this! We are so glad that this process went well and that you chose us for your roof replacement. At Chouinard Bros., we are very proud of our team's efforts to make every home owner's experience a great one.

9/10

Jeff and Matt are reliable, capable, cost-effective and absolutely trustworthy. They were very open to discussing changes to the original plan and my need to think out aloud. It is important to point out they are very very patient men and that it was appreciated by me and my partner. They explained why the changes I was contemplating would cost more and accommodated the extra time and effort required. They were also good about tweaking a tiles or paint cuts when asked. In several instances, their creativity produced results that were better than my original ideas. They worked long hours and the occasional weekend to keep us on schedule with the job creep that I initiated. My partner and I both work at home and as a result, essentially lived with Jeff and Matt for months. They are easy going, fun to have around and were outstanding with my two cats.

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Company Response

Thanks Kara for the kind words. We enjoyed working on your kitchen and bathroom and the bonus company (the cats!).