The old double glazing window was starting to condense in the inside and its soundproofing had gotten bad so a new window was needed! My condo recommended Brocks Doors and Windows so I called them for a quote. I live in front of a busy avenue and so soundproofing was my main concern. The salesman came over and convinced us on a triple glazed windows which offered far superior soundproofing, but the wait time was around 3 months. I was really surprised when they called 1 month later saying that the windows was ready tio be installed. The guys who installed the window did a great job (fast and left the place clean). My only complain is that the soundproofing hasn't significantly improved, as expected... I'm talking to them about this and they seem to be quite responsive so I'm quite happy to be recommending them with and 8/10.
- Company Response
Thank you for choosing and entrusting us with your home! Your feedback is greatly appreciated by our team. We look forward to coming out this week and inspecting the project to ensure everything is up to standards, and would like to apologize if the noise reduction was not as significant as you had hoped.
We are however grateful for your recommendation, and would like to again thank you for your feedback and selection of our company.
Brock Doors & Windows Ltd.