Reviews

10/10

Canadian Tire customer service is awesome. We bought an air compressor about a year ago and the controls started to give us trouble. I can't find the receipt, but was told to bring it in and they would happily exchange it for us. Canadian Tire is a true delight to deal with.

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10/10

We built our current home with Albi. We love it. The process was smooth and virtually painless. Fast forward 6 years and we notice a water stain on the ceiling in our kitchen. I called Albi and they came out right away to take a look and fix the problem. That's excellent customer service! I encourage anyone looking to buy or build to look into Albi. We will be Albi customers for life.

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10/10

We freaked out as our toilet backed up and was starting to come up through the shower! Super gross. I called right away and had a plumber come out that day. She was able to fix the problem and guaranteed her work. I was very happy with the service and will use them again.

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1/10

Worst company for lawn care. Never came to aerate the lawn last fall. Promised to come back in the spring, but then fertilized, and charge me for the wrong service!

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10/10

The staff at Totem are without a doubt friendly and above all knowledgeable. I felt like I had a personal shopper with me who was able to direct me to the right products and make informed decisions on the items I needed for my bathroom. The entire shopping trip was productive and the prices were right.

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Company Response

Hi Corinne
Wow thanks very much, we try very hard to be the local destination of choice , Through our high level of customer service that will not lessen during or after the changes happening at our store
Thank you for shopping at Totem/Rona
Jason

10/10

Incredible! Professional, fair, dependable and quick. Fully functional basement with media room, bedroom, living room, and bathroom done within 5 weeks! The owner, Darwin is professional and organized and his team is amazing. The entire process from start to finish was a pleasure.

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Company Response

Thanks Corinne for recommending Bond Construction and Contracting Inc. It was great working with you on this project.

10/10

Great staff. Everyone was extremely helpful. The store was very busy, but someone came to us right away to see if we needed help. Will shop here again...even without my husband!

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10/10

These guys were great. We visited their showroom, which had a great selection, and chose our fireplace. Then they came to rough in the natural gas, called the inspector, passed, and within a few weeks were had a new fireplace. Very friendly and very efficient.

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10/10

We were very satisfied with all the help and guidance the staff gave us. We were able to choose appropriate plants for the yard. A great place to go if you have no idea what kinds of plants you should buy!

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10/10

These guys are great. They helped us figure out the fence and materials we needed to get the job done. They even took back the materials that we didn't need. We come here for all of our building/planning projects.

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10/10

Amazing service and awesome staff. We were very impressed with the staff and how they were extremely helpful and patient. We knew we wanted to paint our front door and they helped us pick the right product for the job. We also tried a couple different color choices and they were always willing to exchange the "wrong" color for the right one. We will be back for all or our painting needs.

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2/10

Not the friendliest bunch. Had a hard time getting anyone to help us, let alone look in our general direction. When we finally tracked someone down to explain cribs to us, she was new and didn't know anything yet about the products. We waited until she could find someone who could help us, the manager gave us a hand but it was obvious she didn't want to. We did buy a crib finally, but the service was horrible.

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