Reviews

10/10

My 20+ year old commercial boiler started leaking, AN Heating came the same day I called, inspected and gave me a quote to have it replaced. Price was less than I had expected after some preliminary online research, work was done very professionally the next day. My tenants are now warm and toasty, and I am happily stress free. PS they also fixed a small unrelated leak as a courtesy. Super Job Andrew and Team. Serge A. 6426611 Canada Inc.

Approximate cost of services:
$3,500.00
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Company Response

Serge,

Thank you for the review. We always try to help out as quickly as possible, especially in the winter when having a boiler that needs a repair (or in your case: replace the boiler) is an important job to get done quickly to keep out the cold!

Andrew

0/10

I have been paying $40.00 for the lat 13 years without incident, finally I had a problem and 5 days later direct energy wants me to pay for service. This is completely unacceptable as I could have bought this water 5 time over for that cost and the contract is for immediate and free service. Do not do business with this ripoff company!!!!!!

Approximate cost of services:
$40.00
2 of 2 people found this review helpful.
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Company Response

Hi Serge - I'm sorry you are not happy with this experience. Unfortunately sometimes certain things are not covered under the plan, however I would be more than happy to look into it for you. If you'd like, you can email me at: CanadaHomeServices@directenergy.com. - Amy.