Adrian P in Mississauga

Had John come in to fix a leak in a copper pipe in the basement ceiling. End up having to call him back for a second and third time as the pipe continued to leak. During his first visit, he didn’t set down a drop cloth, which resulted in staining my floor with many medal shards. The only positive takeaway from John was that he offered a refund when I had to call him for the THIRD time for this unresolved leak. I end up having to call another plumber that fixed the problem right away.

The team at Gold Medal Plumbing is trustworthy, efficient, and hard working. They were able to assess the cause of our sewer backup and worked quickly to fix the issue at a competitive cost. Terrance is very personable and knowledgeable and provides excellent customer service. We are very happy with their work and cannot recommend them enough. If you are looking for a plumber, these are the guys that you want to hire.

I would highly recommend that you stay away from this company. Their prices are double what other companies charge and their work is sub par. We had a sewer back-up in our basement. The plumber came and charged $650 to snake the drain (other companies charge $350). After snaking about 20 feet of the entire 50-60 foot line, he recommended a $3,500 backflow valve and then left (other companies charge $1,800). The company then over charged our credit card by $150. When we called them to get the money refunded, they refused to refund the money, told us not to call again, and hung up on us. The next day, we called in another company who actually located the issue (a broken pipe outside of the house) and instructed us on how to fix it at a reasonable cost. This second company that we used was much more professional and cost effective than Plumber on Demand. Although Plumber on Demand is highly rated on Google, most reviewers only have 1 Google review, which makes me skeptical as to whether or not they have actually used this company. Beware of this company!