We called Safe Electrical Solutions at 7 AM on New Year's Day. By noon that day, an electrician had already arrived at our house. Our initial problem was a smoke alarm that chirped at 5:00 in the morning several days in a row, even after we had replaced the battery and then the unit itself. The electrician tested all three smoke alarms in the house, as well as the electrical board in the basement. He recommended replacing all of the smoke alarms with newer, smarter units. These units combine smoke detectors with carbon-monoxide detectors. In addition, he recommended replacing two problem circuit breakers. Finally, he recommended installing a power-surge protector, which will be of great utility in our neighborhood, which is prone to power fluctuations and outages. We approved all of these recommendations, since the electrician was already on site and the problems seemed clear once pointed out. The electrician then worked hard and completed the work within 90 minutes. Helpfully, he explained the rationale and method for his work, so that we could be more educated consumers and homeowners. The conversation was amiable and professional. We appreciated this combo, especially on a holiday. Helpfully, the electrician called the next day to follow up on the work. We appreciated his call, and we reported that everything was in order. We had gotten our first good night's sleep for several days, as a result of the replaced (and correctly installed) smoke alarms. For future work, we won't hesitate to call Safe Electrical Solutions. Highly recommended.
- Company Response
Thank you so much David for taking time to share your experience with our clients we appreciate your feedback. We try our best to serve our clients when ever they needed our service 24/7 . Client satisfaction is our first priority.