Reviews

0/10

On 02 May 2018 after a number of unsolicited calls, I allowed a service technician to visit my house to review the existing rental water heater. The service technician determined that I needed a new heater and recommended a 40 gallon water heater to replace the existing 60 gallon heater – I questioned this at the time (as did the installing contractor) and twice the service technician said he ”would guarantee” I would not run out of hot water. The monthly rental of the new heater was quoted at $44.95 vs the $16.27 I had previously been paying and the service technician claimed the improved efficiency of the new furnace would offset the increased rental costs. With hindsight these are warning flags I should have heeded. Twice in the first 24 hours after installation we ran out of hot water (and once more the following day) so I called the service technician and stated that I wanted to hear his no-cost-to-me proposal to address this issue and he promised to call me back “within an hour once dispatch was open”. Three days later and there been no contact from Sandpiper or the service technician. Homeowners should be aware that the Consumer Protection Act, 2002 a) provides for a 10 day cooling off period to cancel Agreements such as these, and b) prohibits the removal and installation of water heating equipment within this cooling off period (a few conditions apply) I was easily able to find an alternative main-stream supplier offering a 60 gallon heater for $17.34pm and which will also disconnect and remove the Sandpiper’s 40 gallon heater for me, so I have given notice to Sandpiper that I am cancelling this agreement under this cooling off provision & they have 21 days to repossess their heater. If Sandiper had been honest in that their service call was really a door-to-door sales effort, the service technician had proposed a solution that was fit for purpose and had made a sincere effort to rectify his mistake, then perhaps there would have been a different outcome. My advice to homeowners is avoid Sandpiper.

4 of 4 people found this review helpful.
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10/10

When we started looking for quotes for a bathroom and basement renovation, Krys responded quickly with a competitive rate and reasonable timeline. He worked with us on design ideas made suggestions for the bathroom which we adopted and was able to accommodate a couple of scope changes along the way without any fuss. In the couple of weeks before the project started Krys provided us with a detailed timeline of what activities would be completed by which dates which was very useful. The crews were all cheerful and polite, made every effort to keep the dust down and cleaned up on a daily basis & Krys was there constantly round checking on progress. The quality of work was excellent – whilst all the guys were great, we want to make a special mention to Martin (tiles) and Krys’ Dad who did all the finishing. We’d happily recommend Krys Construction for renovation work.

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Company Response

Thank you guys.Enjoy your new space:)

10/10

Scott came in as part of a bathroom renovation on a 28 year old house and spotted a couple of issues with the original installation. Instead of just covering them up and fulfilling his scope of works, Scott showed me what he found and explained the issues to us and agreed to fix them. I don’t have the skills to do what Scott’s team does so as a homeowner i depend on their experience and knowledge and was happy that he was open and straight about what he found - exactly what i like in a contractor or consultant, regardless of the discipline. Happy to recommend Scott for this type of work.

1 of 1 people found this review helpful.
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Company Response

Glad we were able to Fix the Original Builders Install and provide your home with the Proper Ventilation to ensure no Mold and Condensation in your Home / Beam Me Up Scotty Insulation 416-859-5859

10/10

Left a message asking Crack Doctor to take a look at water seeping into the basement. Dan called shortly afterwards and Levin was round at the house the same day and quickly determined the issue and reccommended installing interior membrane and drain. Following week Levin returned with his assistant and fixed the problem. Rarely have i seen contractors clean as they go like these two did and every step of the way their workplace was immaculate. At each step Levin showed me what he'd done and explained the next step. Highly reccommended

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10/10

Came home to water pouring through the basement ceiling. Called a 24/7 plumber who didn't respond so next morning called drain rescue. Within 2 hours Denys was at our house and found then isolated the burst pipe. Made an appointment to return a couple of days later and fix the problem and to sort out some other minor plumbing issues. Each time we got a call from DrainRescue telling us Denys was on his way. Denys was a really nice guy - if i could give 11 out if 10 would. Will use Drain Rescue again.

0 of 1 people found this review helpful.
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Company Response

Thank you for your review Phil and Debbie! We will be sure to pass along your king words to Denys and our office staff. We are glad to hear that you were so satisfied with our technician. We always appreciate feedback from our customers.

10/10

Really pleased with the product - great quality and a pleasure to work with Maryam and the team. We were looking for custom wrought iron work bit off-the-shelf railings and are really pleased with the quality. Would recommended them to anyone contemplating custom wrought iron work.

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Company Response

Thank you so much Debbie & Phil for your beautiful & efficient review. We really appreciate it We know that you will be a good reference anytime your neighbor, your friends & family needed any Custom Iron Works.Thanks again for your review.
Asad & Maryam From A.I.W

10/10

From the first enquiry Danny was great and promptly came to review and quote. From the time we decided to use Roofs on Homes to when the job was completed Danny kept us informed every step of the way. The installation crew - led by Chuck - were fantastic ! They were punctual and polite and the clean-up was great. I can't say enough about these guys - one of the best contractors we've ever used and we would recommend them to anyone.

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Company Response

Hi Phil & Debbie

Thanks so much for the great review, we appreciate you choosing quality for your home, it was a pleasure working with you on your roof project and a Special thanks to Chuck, Norm and the crew, another job well done.
We appreciate the opportunity and thanks again for taking the time out of your busy day to write such a great review.
All the best, Happy Holidays
Regards
Danny A

7/10

Having used mckenna on 2 or 3 previous occasions abd been very happy with their performance they were my first call for two jobs; a shower valve replacement and clearing a blocked outside drain. The shower was fixed very quickly but In the end we were unable to clear the drain - we think its collapsed - but the guys were friendly and helpful and i would reccommend them.

1 of 1 people found this review helpful.
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Company Response

Thanks Phill

10/10

Awesome job from Luigi's team following replacement of all windows and doors throughout the house. The guys were Punctual and friendly and cleaned up at the end of every day. Particular thanks to Glen for the staining on fibreglass doors and trim - looks great. Highly reccommended.

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Company Response

Glad you were happy with the painting and stain work. Thank you for your recommendation,
Luigi

10/10

We contacted Jason for pricing to upgrade insulation on our +25 year old house - great service and very knowledgable. On the day of the job Jason and his Dad worked until almost 9pm to get finished - both extremely friendly and polite. We would definitely recommend Affordable Insulation

1 of 1 people found this review helpful.
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10/10

This was the fourth or fifth time Mayer has done work for us - only a small rewiring job outside on this occasion - and each time its an absolute pleasure to work with him; he's punctual, friendly, polite and really helpful. If we could give 11 out of 10 we would do.

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Company Response

Phil and Debbie! It's a pleasure working with you as well!!! Thank you very much!!

3/10

Fixed the problem but seriously bad attitude both on drop off and collection. Also, took a week to get an estimate for the repairs. Won't be using them again and can't reccommend them.

2 of 2 people found this review helpful.
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First Review

10/10

We undertook extensive electrical renovations and upgrades during summer of 2011 - we were absolutely delighted with the quality of the work and have no hestitations about recommending Odin Enterprises to other homeowners

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Company Response

I was delighted to be chosen to complete the work!!! Thank you so much!!