Karlina in West Vancouver

I had the pleasure of meeting Mark Harrison when he came over to quote the deck. He was the third quote we had received and I was so relieved when I spoke with him as he actually knew what he was talking about, he took the time to speak with me, inform me with information and make recommendations on safety and cost. In fact, he advised against a higher cost for our job on 2 factors because there was no need for it. Our deck was rotting and he was the first one who seemed to care about our safety and our happiness now and in the future as we lived with our balcony. When the workers showed up, they were polite and friendly. They were also quick and professional. It turned out to be a torrential downpour on the day they started and with tarps they built a tent so waterproof, the rain had no impact on the job. An hour or two into the job and they discovered the deck had previously been modified incorrectly and that it could cause rotting in future. They informed us of the standards and the codes they adhere to, they informed us of the details, the approximate costs and asked us what we would like to do. We were happy with their recommendations, agreed to the extra work and they steadily worked onto create a fine new deck that would be safe for years to come. At night the tent was closed down to protect the work area and keep things dry as the rains continued. The railings were installed separately by another crew who was also extremely polite and friendly and worked diligently and super fast! We were now the proud new owners of a safe, beautiful, secure deck which allowed for us to enjoy the sun, the view and more space due to the new railings, adding an extra half foot to the square footage of the deck: A recommendation Arbutus made that we had never thought of and is actually better for the life of the deck. We are beyond happy with their service from beginning to end and would highly recommend them to anyone. Get your three quotes if you really want to, but just hire Arbutus Sundecks to do the job well and professionally! Oh and they guarantee the work, so now you have no worries, just a beautiful space to enjoy. Thank you again Arbutus Sundecks for a wonderful addition to our home! I have only the highest praise for all you have done! Thank you!