I contacted this company as I wanted to have my couch and loveseat reupholstered. I spoke to Maria. I liked her right away. She was very knowledgeable and helpful. She asked all the right questions so I knew that she was an expert in this field. I was also very impressed when she took it upon herself to send one of her employees to pick up a sample of the fabric that we wanted from the manufacturer as she did not have it. She did this even before we placed our order with her. Her employee delivered it while we were at her shop. We love our new couch and loveseat and it was all completed in a timely manner. She did a great job and I would highly recommend her.