Roy Bower in Hamilton

My name is Roy B. and I am President of the Condo Board for a small enclave of 37 high end, executive town homes in Ancaster. For over 8 years we have had Cedar Springs Landscape Group (CSLG) maintaining our property which includes, weekly lawn cutting, edge trimming, garden maintenance, mulching, planting, spring and fall clean up and in the winter, snow clearing and salting of roads, driveways, sidewalks and porches. in addition, we have also used CSLG for special projects within the common elements and residents have also hired them for projects within their backyard personal use space. During all of the years of service using CSLG, all residents who have completed our survey on service providers have rated the CSLG as "Satisfactory or Above Average" for both landscaping and winter services. In addition, we (the Board) have enjoyed an excellent working relationship with CSLG and one we hope to continue for many years. I would highly recommend CSLG for property management services and individual residential projects.

First, let me start by saying that we are very pleased with the finished product, the employees under contract to PPP and the overall look of our kitchen. However, the path to get to that point was not without frustration due to the following: 1) The contractors were not respectful of time and keeping to their schedule. 2) The contractor said they would arrive at a specific time and showed up late. 3) Delays were communicated by giving us a revised time that again was not adhered to. Halfway through the project Mr. Lacroix sent an email asking for half the payment for the project when my contract stated balance of payment in full at the end of the project and after inspection. I explained to him that my contract stated payment in full at the end of the project; however, he stated that the corporation now insists that payment be made half way through a project. As PPP had 39 of our door and drawer fronts at their plant, I paid the half way charge in order to insure the project would be done. The proper way to handle this would have been to respect my contract as signed and not to insist on a halfway payment. Mr. Lacroix and myself agreed to disagree on this point. So....yes, I would recommend this company but with the above frustrations noted to my recommendation. (PS - After posting this review Mr. Lacroix emailed me to ask "Is there anything they can do to remove or edit my review"; however, I feel I have posted accurate information on the quality of work we received and an accurate account of our experience: thus, my review stands as stated.)