We found Peter the salesperson helpful in the selection process. Pricing was not the lowest and believed the service/warranty would make up the difference. We found it did not. We noticed after about three months our dining room showed signs of water leak that lead to our basement. Our plumber arrrived and confirmed that the slow leak was caused by a nail used to install the baseboards by AA Floors. Only after leaving several messages of our concerns, we received a call back from Peter. He at first said he would come to our house to investigate, but later said he would not and his company was not responsible for the leak. We asked to speak to the owner Ross, but Peter said he would not call us back since if was not his companys fault. This summer we had a contractor renovate our upstairs washroom and he showed us the nail that caused the leak which reminded us to post our review. We've had the pleasure to review other companies, and provided good reviews, AA Floors not one of them. Buyer beware.