Furnace repairs - 4 visits and still not resolved
Experienced intermittent furnace outages. It was difficult getting same day repairs due to filled bookings. 4 separate visits by 4 separate service techs and it finally looks like we may have resolution. 1st repair guy didn't do a thorough diagnosis and ordered a couple replacement parts - one of which was determined as unnecessary by the 3rd repair guy. 2nd repair guy didn't install one of the ordered parts, instead did a silicone seal repair on the broken one. He didn't tell us that he couldn't get the part in. Left without saying anything and left the part sitting loose in the furnace. 3rd repair guy blamed the thermostat, did some checks/repairs and got the furnace working for a day and a half. 4th guy did a thorough job and actually tried to source the problem. Hopefully after his good work we can put this behind us.
- Approximate cost of services:
- $0.00
- Company Response
Hi There, I'm so sorry to hear about the numerous issues - if any assistance is needed please email me pkirby@reliancecomfort.com, Penny