Jasmeen in Toronto

I usually don't write review but i had to do this one to save others time and money.Do not buy from them because they will send you wrong item and then try to offer you a store credit for their own mistake instead of correcting their mistake.I ordered a Samsung Washer and dryer from them last week of December for my brand new home. First to start with they didn't deliver the item on time as discussed during purchase.Second , they delivered the wrong model of Samsung washer and dryer.Sultan told us that we are saving big on our items ( washer, dryer, fridge , stove and dishwasher) to least my knowledge they didn't give any discount instead gave us an older model of Samsung. I chose the latest model of washer and dryer.At first they won't own up to their mistake and make you feel stupid !! ( typical of their sales reps.).I do not recommend anyone to buy any item from them.Please do compare prices with other stores before you make any purchase from them.When I compared prices with other stores, found out I was over charged for a outdated item. I paid over $ 4,000 and made payment right away. I expect them to correct their mistake and deliver the item on time but No !!, Manjinder said last week they will exchange my item , " whenever" they are delivering an item close to my house.When I questioned why it is taking so long, they don't have any good excuse except it will be done soon !! So save your time and money , Do not shop from them.I am so disappointed , we have kids at home and have no laundry machine.The one we have , we can't use it because they told us to not use it until exchange is made.They will ignore your calls and makeup excuses for everything.I made payment for my items on Dec 23rd , and I am still waiting on Jan 2nd , 2019 !! How is that even fair with a customer ???? They have my money but i don't have ordered item exchanged !!! What a shame!.THEY OFFERED STORE CREDIT WHICH I DON'T NEED, EXCHANGE IS STILL PENDING !! so be careful and be wise with your money. :)