Reviews

3/10

When a tap started to leak while I was out of town, Plumbers Direct was about the only option I had, not having the access to Internet to search for alternatives. Invoice included time for a second visit since they couldn't immediately reach me while they were there to assess the job. While the job was completed quickly, I was not happy with the price quoted. I've repaired and replaced a few faucets and am aware of the work involved. I can't see how to justify the cost. I would have expected close to half the amount. Time to replace the faucet was about 15 minutes. Fair price? Maybe look around before using Plumbers Direct. Update 2021 May 10: Regarding company response "I can not locate a copy of your service call and you have not listed your name for us to follow up with you": The receipt for work done was forwarded to Homestars as a condition for posting this review.

Approximate cost of services:
$733.00
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Company Response

Thanks for taking the time to review your experience J. I can not locate a copy of your service call and you have not listed your name for us to follow up with you. Feel free to reach out to us and if the call warrants a rebate , we will do so. Thanks