Dawn has posted several negative facts and we've tried to reach out to her but no responce.
She's claimed her neighbours over heard me speaking to someone on the phone stating I want to go home at 3pm when we're usually done work at sundown, I've never finished work at 3pm, my day still has 6 hours to go and several more pools to repair.
The previous pool company who closed her pool left everything in pieces whom she wrote a glowing review for, then this season when the pool company tried to open her pool and could cause it was missing several pieces such as Orings for her solar system, drain plugs for her pool pump and gear clamps for her sand filters plumbing, they couldn't finish the job and left to reschuled but instantly got a bad review from her here on homestars. I later checked with the pool company who opened her pool, we know also does hard work and she instantly bashed them online because she doesn't understand how a pool works.
We went down to change her 25+ year old sand filter for a new one she bought from another supplier. Once I had the new plumbing installed and double checked that there were no leak, her husband helped me lift the old sand filter into the back of my truck. We discussed a few things and I noticed their solar system was dripping down from the roof. He looks up while Dawn is now beside us and states yes that's a repair he did a few years ago and Dawn asked if I could fix it. I told them NO. I don't work on solar systems because I DONT have my "working at heights" certificate and training which is required by Ontario Labour Laws. Dawn then proceeds to asked me, can she grab her ladder and climb up to the second floor of the side of her house and she will fix it with my tools, again I said no, call a solar heating company, it's not a easy repair, so much for having to crawl around on her hands and knees.
A week later she emails stating our plumbing is leaking, I send Jodie down, it's not our plumbing but her solar system dripping still Jodie also notices her pump needs a few repairs that we would normally not do, due to the fact whom ever installed it, cross threaded the outlet port, fixed at no extra cost, after looking at the before and after pics we've taken, someone has been playing with our plumbing.
Dawn sends in new pics by email, weeks later, again claiming it's still leaking, but it is still her solar system and she refuses to answer our emails and text messages, so good luck Dawn and thanks for bashing our great reputation. and by the way, getting down on your hands and knees to fix a drain plug that Jodie kicked?
Highly unlikely cause you were there when she was working on your system watching over her shoulder, as you did mine.