Steve is not only incredibly personable, he is EXTREMELY timely and incredibly competent. Apparently the apple does not fall far from the tree, as his father was also in the same trade and taught him a lot of what he knows. On all occasions I have called him, he was literally ABLE TO BE THERE WITHIN 30 mins, and in no more than five minutes after he arrived, problem solved. In addition, I consider his prices to be incredibly reasonable in comparison to others I have used. I highly recommend Steve of City Wide Locksmith to anyone in need of a locksmith.