Reviews

10/10

Greg and the guys were AWESOME. They replaced my liner, fixed leaks in the concrete, changed out pool heater, filter and salt cell, open and closed and NOT ONE ISSUE. If you need anything call these guys!!! No trouble, no hassle and they do it right the first time! Diana Visentin

Approximate cost of services:
$8,000.00
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Company Response

Thank you for your review!

4/10

If you want a basic basement, these guys are okay. Insulation, framing, electrical, drywall, paint and floors. The basics but at a premium for sure. Overpriced by about 25% but if you want convenience then pay for. I would not hire for anything beyond that. Workmanship is rudimentary, a step above DIY and finishings are average builders grade. Our problems mostly started at trim time. Plumbing concrete not poured completely, trim in wrong places and “recycled”, door missed in order, another door damaged and patched, custom bookcases not made to order TWICE, undercupbiard bare, undercupboard hole not patched, stonework rudimentary, electrical outlets on stone badly finished, pillar stonework finishing not professional, trim on pillar patch job, poor finishing choices for wet bar (did not capture our vision, more like kitchen than entertainment oriented), decorative shelving quality poor (glued together laminate). In the end, 3 weeks late as well. Expected better quality, better workmanship. If you want the basics and don’t care about $, they are ok. Anything with quality finishes, look elsewhere.

Approximate cost of services:
$93,000.00
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Company Response

Hi Dee. Hopefully you got some satisfaction after we sent out the management team to visit. We will be following up next week to fix issues as discussed. Thanks for talking the time to post the review. It helped us uncover some on-site issues we were unaware off, and we are modifying our processes to address such items going forward. We run a "Signature Series" build on long-term very customized builds, and now thanks to items you pointed out, we will bring some off those processes and check lists down to our standard builds to ensure non-standard items are dealt with correctly. Enjoy the basement.