Reviews

10/10

Disappointingly, my 13yrs old Carrier furnace decided to stop working overnight this Dec after I had booked a service call just the day before. But the appointment wasn't for another week so I needed to get it looked at FAST. Found Air Point on Google and Homestars review and decided to call them at 7am. Oleg picked up right away and got me a quote to replace the inducer motor. The motor itself would have costed $1600 after tax and install, so I opted to replace the entire unit while the energy rebates were still available, not to mention another 10 yrs of warranty and piece of mind. While at it, I had them installed a brand new tankless waterheater that I've been wanting to replace the old rental from Enbridge, and take full benefit of the available rebates. Oleg arranged everything on the same day and the crew showed up on time, did a super clean install, and cleaned up after they were done. Got heat back in less than 12hrs! Highly recommended!!!

Approximate cost of services:
$9,200.00
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Company Response

Thank you James for taking the time to share your experience with our company. As soon as we received your call, we knew from the get go what our next steps were together. After diagnosing the furnace’s problem and assessing it’s performance, a new inducer motor was a possible option to extend it’s life. However, with the great rebates available and considering the furnace’s current state, we believe you chose the best option. It is our job to ensure that our customers receive the best deals and rebates throughout the year. We are happy to hear that you are satisfied with your purchase and we truly believe you recieved the highest value with your replacement. Thank you for placing your confidence in us to provide you with the highest level of service and we look forward to servicing all of your future HVAC needs!