Reviews

10/10

Rick arrived on time. He gave me an electronic estimate for clearing the drain. He then got to work clearing it. The drain was pretty badly clogged with grease and organics. He tested it by running water for 10 minutes to make sure it was properly cleared. He suggested using enzymes to fully clear the drain beyond the hole he poked through the clog. He also noted some defects in the original installation and how they might be repaired. He was very professional and helpful. Thanks Rick!

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Company Response

Hello Jeff and thank you for posting this review for Mr Rooter and our technician Rick! It's a pleasure to hear about this great customer service you received and well deserved!Part of our customer focus is to keep the customer informed as we go along and provide preventative measures as well as testing to make sure everything is done correctly! Thank you for choosing Mr Rooter and have a great day!

10/10

My nine year old microwave stopped heating so I contacted a repair company who referred me to Adriano at Nobel. He got back to me promptly and came out as scheduled to have a look. He thoroughly went through the list of potentail issues and noted that the capacitor had failed. He installed a new one but it seems that the magnetron was the route cause. Although he could not return the capacitor, he did wave the installation cost. As the magnetron cost more than a new microwave, I decided to get a new microwave instead. I will use Adriano again should another appliance fail.

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Company Response

Hi Jeff, thanks for the great review. Anyway I can be fair and save my customers money and grief I will do. It was great meeting you and happy to answer any further questions you have.
Adriano


First Review

10/10

Vike Window Cleaning was recommended to me for their value and quality workmanship. Andy was prompt in responding and his estimate was competitive. He arrived when he said he would and did a great job. I really appreciate his commitment to quality service. I would surely use his services again.

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4/10

I met Hememgton Tebas on the street near my house, where he was working on another property. As my previous window cleaner kept increasing their rates and their quality of service was so-so, I thought I would get a quote. I asked him how much it would cost to do both mine and my neighbours' house (as our properties are semi-detached). He quoted a $100 for both. However, my neighbour also wanted to have a limb removed that was damaging her eaves trough. I asked him to take a look at it and provide a quote for that as well. I followed up with a call but he did not get back to me. My neighbour decided to go with our previous company who is at least good at returning calls. I still thought I would give Shine a chance and then both of us could move over to them next year if it worked out. I thus sent a couple of emails to confirm what the price would be for just my side. I offered $50, but expected it might be a little more. I then tried calling and talked to the representative. I suggested the price and booked the date for the cleaning, but wanted her to confirm if that was not correct. From what I can tell, they did the work OK. But nobody got back to me with anything different regarding the price, so I was more than a little surprised to see an invoice for $78 plus taxes. While this is not out of line for such services, it is 56% more than I was expecting! I followed up for an explanation about the size of the variance, but they said that was the price for one side. Obviously, it is my fault for not getting quotes in writing! But since they wouldn't provide anything in writing, the only solution for you, kind reader, is not to use them!

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10/10

I had a family of raccoons move into my attic. I hired pesticon to remove the critters and they blocked the whole but warned me that it was not waterproof and I shoud have a professional look at it. I called a few different companies but it is hard to get much attention or a good price when the job is so small. Marcel got back to me quickly and took a look. He gave me a fair quote over the phone to do the work required (another firm tired to upsell me on a lot more work. Marcel was able to repair it in short order so I don't have to worry about it leaking this spring. He also send me before and after photos (see below) to show me what he had done as I could not easily see it from the ground. I now have him repairing a persistent leak at the back of the house. Thanks again Marcel!