I had a kitchen sink grease clog a month ago. I tried snaking it myself but couldn't break through the clog. Called a friend's plumber but unfortunately he did not have the right tools. By then we were on day 4 without a kitchen. I called Mr Rooter and Rick Phillips came to the rescue. He had a tough job ahead of him. He had all the equipment that he needed at the back of his van and fixed the problem that day. The job took a lot longer than what he said was usual. He was knowledgeable, experiences, patient, courteous and very professional all throughout. He also took the time to give us preventative advise. The service is a bit on the expensive side but I think it was worth it.
- Approximate cost of services:
- $400.00
- Company Response
Hello Leo and thank you for posting this review for Mr Rooter Plumbing and our technician Rick. It is our pleasure to hear about the wonderful experience you had with our service. We take pride in treating others as we would like to be treated and we make our best effort to understand and appreciate our customers' needs in every situation. It is this customer focus that allows us to maximize our customer loyalty. We are happy to know that our technician displayed patience and was professional throughout. Thank you for choosing Mr Rooter and have a wonderful day!