Reviews

10/10

By far, this company has the best price in town. And the service and workmanship provided by Robin was exceptional. When the custom trim to the gas insert could not be fabricated, Robin upgraded the trim to a bevelled one at no extra cost. He and Connar worked meticulously and got the conversion done in one day. He took the time to answer all of our questions and went above and beyond by giving us valuable advise as we plan to eventually frame the fireplace with tiles. Although the fireplace fan stopped working shortly after installation, Robin came less than 24 hours later and fixed the problem. You can't ask for better service. We LOVE our new fireplace and have been using it every day. Thank you Robin and Connor for everything.

Approximate cost of services:
$5,000.00
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Company Response

Great clients here, Charlene, Denis with food at the ready for us, Denis an accomplished renovation contractor. I hate changing parts mid install but we were struggling with a poor outcome with my custom plate. Napoleon had the answer with a better trim which we were happy to offer, N/C. Thx, Connor, Robin.