Reviews

10/10

Reached out to Ali one afternoon and he was willing to come by within 3 hours. Ended up messaging and speaking with him so he came early the next morning on time. Was able to repair the issue within an hour by replacing all the affected outlets and circuit breaker, with improved parts. While not cheap, you get what you pay for. Would definitely recommend Ali to anyone who wants electrical repairs done quickly and right

Was this review helpful?
Company Response

Hi, thanks for your review today
Ali
Direct Electric

10/10

Contacted Yevhen on Sunday and he agreed to show up on Tuesday to fix a range oven that wasn't turning on. He was upfront with his costs and estimated when he would arrive. He actually showed up on Tuesday at the agreed upon time and quickly identified the problem. While he wasn't able to fully fix the problem, he was able to get it to partially work, which was enough of a solution. Honest prompt service at fair price!

Was this review helpful?
Company Response

Thank you Spiff for contacting me for service and time you spent for writing this review! Appreciate it so much! Yevhen

10/10

Furnace broke down in the cold weather for my elderly mother who lives along and for whom English isn't her first language. Called Carrier and got a quote, except they wanted about $1,500 to replace a motor or $2,500 to replace the furnace, except the furnace was only 12 years old. Given the furnace's age, it seemed fishy and seemed like someone was trying to take advantage of the situation so ended up calling Cozy Comfort Plus who assessed the problem honestly, charged a lot less and fixed the problem within 30 minutes of showing up. Will definitely go back to Cozy Comfort Plus in future. Added February 5: 3 weeks later, the furnace decided to stop working late at night and trigger the carbon monoxide alarm. The repair person from the initial Cozy Comfort Plus repair came, determined the furnace itself was a goner and ended up replacing the furnace with a new one, while only charging for labour due to the furnace's warranty -> all within a day, despite the weather being between -10 to -20C. While quite a hit to the wallet over the last month, really quite pleasantly surprised at all of this in the end. Hopefully a troublefree furnace for the next decade or two.

Was this review helpful?
Company Response

Thank you so much for spending your personal time to write a review to public for recognizing Cozy Comfort Plus. It's my pleasure to serve your mother. We all have older parents who are needed some more attention when they are in a situation so I'm sure someone will do this for my parents one day.
Welcome to cozy's loyal family club.
Regards,
Brian Kar
President

10/10

My Carrier gas furnace stopped working - ie no heat. As a result, I called up Cozy Comfort who were available within a day. They quickly identified the problem being a defective thermostat and sensor. They replaced the sensor & after I replaced the thermostat on my own, I had heat again.

Was this review helpful?
Company Response

Thank you for your excellent review and high rating. We are honored to have you as such a loyal and valuable customer and we look forward to hearing from you in the near future. Have yourself a cozy comfortable day.
Yours Truly
Brian Kar
President


First Review

10/10

Even though my townhome is only 5 years old, because of a bad pour, my foundation cracked and water started to leak into the basement. I got a number of quotes but Ace Waterproofing seemed to really understand what they would be doing and relatively available. Several others I had contacted were unavailable for months or hard to get a hold of. At the end of job, they showed up on time, did the job as promised and my basement has been leak free since.

1 of 1 people found this review helpful.
Was this review helpful?
Company Response

Thank you Spiff.
ACE Waterproofing

10/10

Due to a leak in my basement, I needed to get the damaged wall repaired and painted. After dealing with a number of others who took forever to get back to me, usually with some crazy quotes, David was quick to call me back, come by to see what needed to be done and gave a competitive quote. When it came time to do the work, he showed up on time, did the work as promised and did a great job on it too. During the project, he also took the time to keep me in the loop. And the final price was very reasonable - ie no surprises. Definitely would recommend him to anyone and use his services if I needed something else.

Was this review helpful?
Company Response

Thank you for your review and that you are happy with my work. I strive to always do the best I can and provide you with updates along the way. Feel free to contact DMS Home Services for your future needs. Dave.