Diane

I recently had to use the services of Gates Wildlife Control after I saw a raccoon disappear down my fireplace chimney. I remembered hearing an ad on the radio about your company and did some research on Homestars which showed great reviews so I called and was very happy to hear that they actually had someone in the neighbourhood who could be there in 2 hours. Jake arrived right on time and I cannot say enough good things about him and the service he provided. He explained everything to me, told me that he was going to check out the chimney and would let me know exactly what was going on and provide me with an immediate estimate. Turns out it was mama raccoon and 5 babies at the bottom of the chimney. Jake managed to coax the mama out and sealed up the chimney so she could not get back in while he got the babies out of the bottom of the chimney. That was a bit of work for a few reasons but Jake went over and above to get the babies out, all the while explaining each step to me and gently handling and reassuring the baby raccoons. He gently put the babies in a padded box that he attached to the roof near the chimney (plugged in and heated) in the hopes that mama would come back overnight and get them. As promised, he came back the next day (twice actually) to check on them with good news that mama had relocated 4 babies. Justin came back the next day to make sure everything was good and remove the box. I can honestly say what a pleasure it was to meet Jake (and Justin too); Jake was so helpful, kind and gentle with the babies. I would not hesitate to recommend Gates Wildlife Control to anyone and in particular, I would like to ask Gates to recognize Jake for his outstanding customer service skills. Thanks again Jake. It was a pleasure to meet you and I really appreciate everything you did to help me out with the least amount of stress possible.

I contacted Strong Plumbing after reading all the positive reviews on Homestars about Valentin. It didn't take long to see why everyone posted such positive reviews. I could not be more pleased with the work Valentin did. He arrived exactly when he said he would and explained everything to me about the work that I needed done in the kitchen and in the bathroom. He told me what I needed and what I didn't need. The work was done quickly and everything was left clean and tidy. He was an absolute pleasure to work with and I know I would not hesitate to call him again for any plumbing issues down the road. I have already told some friends about him and would not hesitate to recommend Strong Plumbing and Valentin to anyone who needs plumbing work done. Thank you so much Valentin. It was a pleasure to meet you.