Reviews

10/10

Just had a second install done by Brock . Last year they replaced a couple of windows and now I needed a new patio door . No hesitation using this company for a second time . Consistently great customer service right from the first phone call to the completion of the install Their pricing is more than fair the workers very responsible and tidy and they showed up when they said that they would be there No hesitation in recommending this company . Will use them again for all future patio door or window needs

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Company Response

Hi, Carol!

Thank you for choosing Brock for your recent patio door, and your previous window replacement projects. We certainly strive to provide excellence in quality, craftsmanship & customer service, and we're pleased to see you received exactly that.

We appreciate your feedback immensely, and look forward to the opportunity of working with you again.

Kind regards,
Brock Doors & Windows Ltd.

10/10

My toilet started leaking on Christmas Eve and I called Mr. Rooter - north York on Boxing Day and they were out within the hour - although not an emergency and we had just turned the water to the tank off. Waqas arrived and was highly professional. Explained simply the problem then got to work to fix it. Would highly recommend and use again.

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Company Response

Hi Carol,
Thank you for taking the time to provide a review about your experience with Mr. Rooter Plumbing. We know how frustrating it can be to encounter a plumbing problem, never mind during the holidays. Mr. Rooter Plumbing is proud to be able to offer 24/7 emergency service, even on holidays. Thank you again for choosing Mr. Rooter Plumbing and we look forward to servicing you again in the future.

10/10

The goal for Beacon Service Solutions is to ``exceed your expectations`` and they certainly delivered on that. I had an idea of what I wanted in my bathroom renovation and Brent was ever so helpful in his ideas and suggestions. As I was out of town during much of the renovation he sent pictures to keep me updated. When some of my original ideas were not going to work as well as I thought they might (i.e. size of medicine cabinet) he let me know and consulted with me instead of just proceeding. He then allowed me an opportunity to make different decisions which were much more in keeping with the overall design. The outcome was exceptional and the experience highly professional. Everyone who has seen the completed bathroom is immediately impressed not only by the end result but by the attention to details. I have used other companies for work in the past and have never had the positive experience and exceptional workmanship that I had for this renovation. I highly recommend Brent for any of your renovation needs. I have rated the work as 10 – wish I could give it higher. But be warned – when he finishes one area of work, you will want to have him do more. Now I have all kinds of other ideas – and Brent will certainly be the only one I will call

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Company Response

Carol thank you so much for your wonderful review. I appreciate the time you took to respond. I look forward to working with you in the future. It was great fun to work on the bathroom with you. I too appreciated the trust you put in Beacon Service Solutions to come up with the right choices.

Thank You
Brent

10/10

Highly recommend. Professional right from the first call to their reception right through to the plumber Keith that came. Kept me updated and explained my options. Work is guaranteed. Reasonable pricing. Fits into my schedule rather than me ftting into theirs.

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Company Response

Dear Carol,
Thank you for the wonderful review! We appreciate you taking the time from your busy schedule. We will be sure to share your comments with Keith.

From The Team at Mr Rooter Plumbing.