I would like to start by saying that Penguin Basements Inc is a unique company. This company performs and gets your job done. They have designers on staff, but I had a hybrid situation in which they assisted and put me in touch with the right designer to obtain proper permits for completion of my 2 bedroom basement apartment. Their initial assessment showed where additional work was required although I did not really want to hear that I needed to spend more money, but it was the hard truth. They have a team of professionals who are highly skilled in the required trades and their subcontractors are equally good. We had some setbacks with a break-in over one weekend and they picked up and resolved the resulting problems without any hesitation. As any project moves on, concerns and issues naturally arise. These were corrected in a timely manner and did not cause undue delays. This company deserves to be in business and I have no hesitation in recommending them for your basement suite or just even a kitchen renovation (other work they did for me as well in another apartment).
- Approximate cost of services:
- $120,000.00
- Company Response
Hey V dos Santos, let us first begin by thanking you for the kind words😊 And may we continue by saying you are a unique customer. Not everyone wants to hear the truth. And far fewer understand that the renovation process, but it’s very nature, can encounter challenges along the way. We believe our team is one of the best in the business when it comes to rising to and meeting any challenge a job will throw up at them. It was a pleasure having you as a client, and we hope your tenants appreciate you as much as we do.
