It was December 2017 that I had the pleasure of meeting James. After days of trying to figure out why our furnace was continually blowing cold air I searched online for a HVAC repair person for my area. read the reviews for Natural Choice Heating & Cooling. I couldn’t find one negative comment, what impressed me was the way how past clients described the over and above service they received. James was punctual, pleasant and respectful but what I remember most was how informative he was. Fast forward to October 2018 and once again the furnace started acting up. I didn’t even hesitate to call James again. Consistency in providing great service is hard to do but James and his team Ryan and Kris seem to do in effortlessly. They installed a brand new furnace the next day, made helpful recommendations and walked me through how to navigate the energy rebate program. Without a doubt I would recommend Natural Choice Heating & Cooling to anyone who just doesn’t need a HVAC repair guy but they are also looking for a friend.
- Company Response
Andrew, thank you so much for providing such a detailed experience. I can tell you we shared this with our crews and is what we strive to do is provide an experience like this to every client !