Reviews

10/10

Great company I was very impressed with both Jay and Tony Jay returned calls promptly and was very dilligent is sourcing parts in this difficult Covid environment Tony was a great technician- very knowledgable and experienced Jay gave us accurate pricing estimates when we called and the actual bill was accurate and exactly what we expected - no nasty surprises The technician wore a mask at all times while in our home - I have had past experiences when workers won't work masked and you have to keep reminding them which is annoying My husband and I are seniors and were very appreciate of this adherence to Covid protocols I would not hesitate to recommend this company to friends and family and they will certainly be the first people I will call in future GREAT COMPANY

Approximate cost of services:
$308.00
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10/10

Mike was very professional and very knowledgeable He called ahead for the model # and had a parts package for my fridge with him Smart as he was able to fix problem in 1 trip He is a very polite and charming man and a pleasure to deal with He answered the phone personally and came on time We were extremely pleased with the service

Approximate cost of services:
$240.00
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Company Response

Thank you for your detailed review and kind words we appreciate your business

10/10

We had 2 extremely tall fir trees removed from our yard in Mississauga Glenwood staff were exceptional They gave us a very competitive quote and let us decide which local company we wanted to go with with no pressure tactics to sign up the same day They showed up on time and did a wonderful job There was no damage to our yard - these trees were about twice as high as our 2 storey house and they were removed safely and quickly They did a superb clean up job and were very skilled at their work Chris and Nicki were a pleasure to meet and work with and we were very glad we decided to work with a local family business They really care about their work and customers We will need more tree work and trimming in the future and will definitely be contacting Glenwood It is so wonderful to do business with a company like this - they are really professional and focused on customer service. Great company in every way.

Approximate cost of services:
$5,000.00
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Company Response

Hi Pam and Gerry,

Thank you very much for your enthusiastic endorsement of Glenwood! When my father founded the company over 20 years ago, providing excellent service was his primary goal. It remains our primary goal today. We want our customers to have a positive experience throughout - from the first contact with our office staff to the crew doing the tree work. 75% of our business comes from our repeat customers and their referrals. We are happy to know that we'll have the opportunity to work for you again.

Sincerely,
Nikki