Reviews

0/10

My wife and I brought Rob in to meet and quote on a design for our yard. He was here an hour and quoted 14,000.00. We gave him a deposit for 1,400.00 at the time January 24th, 2016. On February 8th, 2016 my wife phoned to let him know we could not afford to do it this spring. We thought it was odd he didn't want to return the deposit he would hold it. Now we have sold our house and moving to a condo. He refuses to return the deposit - he has two tacts 1. it was to compensate him for the visit or 2. he will hold the deposit for 10 years against future work we might do. I would not use this company unless you can afford to lose your deposit.

1 of 2 people found this review helpful.
Was this review helpful?
0/10

Very low quality install, no attention to detailed finishing.Had to come back second time still poor workmanship, zero customer service skills. Full guarantee to remove floor within 30 days, brought in manufacturer rep who took pictures of finishing, spilled glue, nail holes stain already worn. Seams that don't fit together. the worst part of doing business with Bryston is the bad attitude projected by installer. We will update home star when we get our money back and our floors removed. pictures of finishing carpentry to come shortly. Update-after manufacturer and Bryston came to our home and reviewed install we were promised a response to their guarantee-a month later absolutely no response or follow up by company,

Was this review helpful?
10/10

Just moved to Whitby wanted some electrical upgrades done and second floor chandelier over stairs. Great team, prompt service, very very neat, booties over work shoes cleaned, sweeped and refuse removed. Friendly team-we will definitely use them again!

Was this review helpful?
Company Response

Thanks Kent. Sorry for such a long delay in responding. I am new at this sort of thing, and will be replying to reviews on Homestars much more promptly in the future. I am very pleased that you found our service to your liking, and we would be happy to be of service anytime you need us in the future. Thank you very much for choosing Captain Electric.